In a groundbreaking move, Thane City FC has taken the bold step of harnessing the power of artificial intelligence (AI). TCFC has emerged as one of the pioneers in the country, using AI technology to streamline its registration and promotional campaigns, and it’s making waves among players, parents, and football enthusiasts alike.
TCFC has embarked on an exciting journey by seamlessly integrating a state-of-the-art WhatsApp Conversational Chatbot into its Customer Relationship Management (CRM) tool. This visionary move is all about ensuring a hassle-free experience for users, allowing them to effortlessly book free trials, make payments, and engage in insightful conversations with TCFC’s coaching experts.
Agnelo Fernandes, TCFC’s Technical Director, shared his enthusiasm for this groundbreaking initiative, saying, “We’re absolutely thrilled to be at the forefront of this technological leap in Indian football. Our integration of AI technology not only streamlines our operations but also takes the overall experience for our players and their parents to a whole new level.”
In the inaugural stage of this exciting initiative, TCFC’s WhatsApp bot will function as a knowledgeable assistant, allowing users to easily book their Free Trial classes or explore available packages at any of the centers. Additionally, the Chatbot will provide information about the Club, its coaches, achievements, programs, schedules, and address common inquiries, contributing to an enhanced user experience.
Fernandes also gave us a glimpse into the future phases of this initiative, remarking, “In the second phase of development, we have ambitious plans to expand the role of AI. We aim to leverage AI to generate Player Assessments, which we’ll then share directly with parents. This will provide valuable insights into their child’s progress and development within the club. We believe this comprehensive approach will further strengthen our bond with the TCFC community.”
Thane City FC’s adoption of AI technology signifies a momentous milestone in Indian football. With this innovative approach to registration and communication, the club is not just revolutionising its operations but also enhancing its relationship with players and parents. TCFC’s commitment to innovation reflects its dedication to the sport and its vision for the future of football in India.
As Thane City FC continues to set new standards, it’s evident that this visionary club is embracing the digital age while making it an integral part of the beautiful game. With AI as their ally, TCFC is ready to make significant strides both on and off the pitch, leaving an enduring mark on the world of Indian football.